Chai Govindam Pattern

प्राइवेसी पॉलिसी

Effective Date: 23/07/2026
Last Updated: 23/07/2026

Privacy Policy

Welcome to Chai Govindam ("we," "our," "us"). We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website https://chaigovindam.com ("Website") or use any of our services.

By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our Website:

Personal Information

You may voluntarily provide:

  • Full Name
  • Email Address
  • Mobile Number
  • City/Location
  • Franchise Inquiry Details
  • Catering Inquiry Details
  • Feedback or Messages
  • Any information you submit through contact forms

Automatically Collected Information

When you browse our Website, we may automatically collect:

  • Pages Visited
  • Date and Time of Visit
  • Referring Website
  • Approximate Location
  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries.
  • Process franchise requests.
  • Respond to catering requests.
  • Contact you regarding services you requested.
  • Improve our Website.
  • Analyze Website traffic.
  • Provide customer support.
  • Send promotional offers (only if you opt in).
  • Maintain Website security.
  • Comply with legal obligations.

3. Cookies

Our Website may use cookies to:

  • Remember user preferences.
  • Improve Website performance.
  • Measure Website traffic.
  • Enhance your browsing experience.

You can disable cookies through your browser settings, although some Website features may not function properly.

4. Information Sharing

We do not sell your personal information.

We may share your information with:

  • Website hosting providers
  • Analytics providers
  • Email service providers
  • Marketing partners (only where permitted)
  • Government authorities when required by law

5. Third-Party Services

Our Website may use third-party services such as:

  • Google Analytics
  • Google Maps
  • Social Media Platforms

These services have their own privacy policies, and we encourage you to review them.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Loss
  • Misuse

However, no method of electronic storage or internet transmission is completely secure.

7. Data Retention

We retain your information only for as long as necessary to:

  • Provide requested services
  • Fulfill legal obligations
  • Resolve disputes
  • Improve our services

When no longer required, your information is securely deleted or anonymized.

8. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw your consent
  • Object to certain processing activities
  • Lodge a complaint with the appropriate authority

To exercise these rights, contact us using the details below.

9. Children's Privacy

Our Website is not intended for children under the age of 18.

We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will promptly delete it.

10. Marketing Communications

If you subscribe to newsletters or promotional communications, you may receive updates regarding:

  • New menu launches
  • Offers and discounts
  • Events
  • New outlet openings

You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us.

11. External Links

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

12. Data Transfers

Your information may be processed using servers located in India or other jurisdictions where our service providers operate.

We take reasonable measures to ensure that your information remains protected.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective immediately upon posting on this page.

We encourage you to review this page regularly.

14. Consent

By using https://chaigovindam.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.